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Who Comes First – the Client or the Law Firm?

May 15, 2012

“The problem with the billable hour, he and others have pointed out, is that if there’s any value in hourly billing, it’s to the firm, not the client. To perform a service to clients with no value to clients is to be anti-competitive.”

Bruce W. Marcus, in an article “14 Steps to Find the Right ‘Value Price'”


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